A Jones For Organizing | FAQ
home organizing, home organization, declutter, closet, kitchen, home office, garage, craft room, hobby room, storage, storage unit, utility room
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FAQ

What is a Professional Organizer and why do I need one?

Professional Organizers design systems and processes based on established organizing principles, and teach you how to use and maintain them.

 

Can you do that yourself? Maybe. Are you going to? Maybe not.

 

Hiring an organizer means that you are finally going to get that project done, get those closets uncluttered, get those unwanted things sorted and donated, get that garage finally cleaned out, get that pile of papers on the dining room table filed or scanned or acted upon.  Isn’t it time to get those things done? Isn’t it time to get your life back, your time back, your house back?

 

I can help you sort and decide and plow through your stuff, much faster than you might do it yourself. Once we get that done and figure out what is left, then comes my favorite part of the process. My particular specialty is re-thinking your storage spaces and helping you manage your belongings better, using my experience, knowledge, and strategies I’ve developed over my lifetime.

What if I’m too embarrassed to let you see my stuff?

My goal is to organize, not to judge. I live in a closet-deficient mid-century house myself, so I know how frustrating it can be to struggle with managing your stuff. And please don’t tidy everything up before I arrive! It makes the problems more clear to me if I can see how the space is not working for you.

Are you going to make me get rid of all my stuff?

Not at all. Decisions about what to keep, and what to discard or donate, are completely up to you. My goal is to help you make those decisions. Then, I can make your belongings fit into your available space in ways that may surprise and delight you!

How long will it take?

It will probably take longer than the organizing shows on TV you may have seen. Those TV shows edit out all of the time spent going through things and making decisions, and setting up and designing the systems. How long your project will take depends on:

  • how much stuff you have
  • how complicated the challenge is
  • how long you can work with me without interruptions, and
  • how quickly you can make decisions about what to keep and what to get rid of.

How much will it cost?

Let’s get the most value out of your time with me. Most often, a 3 hour minimum block of time is needed so that we can get some organizing accomplished and you can see some results. If your organizing needs will take more time, I offer discount packages for additional hours.

 

All packages must be paid in full, ahead of time, or on the day of the first session.  Any hours that we don’t use can be applied to future sessions or maintenance work.

  • $195 = A Jones For Getting Sorted (3 hours)
  • $600 = A Jones For Getting Functional (10 hours)
  • $1,100 = A Jones For Getting Organized (20 hours)

What is your payment and cancellation policy?

I take cash, check or credit card via PayPal. Payment for individual hours will be due at the end of the session. Packages must be paid ahead of time and never expire. If you need to cancel an appointment, please do so with at least 24 hours notice. If you have to cancel within 24 hours, a charge of $65 will apply.

Do I have to be there to work with you?

Yes. I will need you there so that I can ask you questions about your daily routine, and your lifestyle, and what your particular challenges are. What matters is how you really live in your home and what will work for you. You are an integral part of the solutions I design for you. If we are de-cluttering, you are the one who has to make the decisions about what is staying and what is going. It’s fun when we do it together!

Do I have to buy a lot of products before you start?

No, because buying storage products should not be the first step. First we need to determine, together, how you use your most challenging areas and help you figure out what you need to keep there. Then I can come up with designs or solutions. I do have years of experience from using organization products and tools, and knowledge of which ones work well. However, sometimes you may already have products that will work just fine.

Have I seen you at the Container Store in Austin?

Probably! I shop there for products and I worked there as a space planner for 4 1/2 years. (That was a fun job, let me tell you.)   Over the years, I have used almost every kind of organizing product out there myself, from the Container Store, IKEA, Target, etc. I know from my own experience which products are good quality, and which are not. I can recommend which products are best for your situation.

What areas of Central Texas do you work in?

My clients are in Austin, TX and the surrounding areas, including Lakeway, Buda, Kyle, Dripping Springs, Cedar Park, Round Rock, Pflugerville, Manor, Elgin, and Georgetown. If the distance is more than 30 miles, there will be an additional travel fee.

What about confidentiality and privacy?

All of my work with you is kept in strict confidentiality. You can trust that I will handle your belongings with respect, care, and discretion. As a member of NAPO, I am bound by the NAPO Code of Ethics. These include keeping all client information completely confidential, both business and personal.

 

I will not use or publish photos of your space without your permission, and if you do give me permission, I will take care to remove any identifying details in the photos that I publish. For further privacy, I will remove any business signs on my car before coming to your home or office.

What is NAPO?

NAPO is the National Association of Professional Organizers. When you hire a NAPO member like myself, you are hiring a skilled consultant with access to professional education, experience with the best organizing skills and strategies, and knowledge of and access to the best organizing products.

How is a NAPO professional organizer different than other organizers?  A NAPO professional organizer will:

  •  listen carefully to your needs
  • base systems and solutions on how you really live
  • keep your information and your situation completely confidential
  • have professional education in organizing principles and ethics
  • follow the NAPO Code of Ethics
  • serve you with integrity and objectivity
  • teach you how to maintain your organization systems to be organized from now on
  • provide you with more long-lasting value for your money spent

 

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